An organization’s content material lies largely in “unstructured knowledge”—these emails, contracts, varieties, Sharepoint recordsdata, recordings of conferences and so forth created through work processes. That proprietary content material makes gen AI extra distinctive, extra educated about your services and products, much less prone to hallucinate, and extra prone to deliver financial worth. As a chief knowledge officer we interviewed identified, “You’re unlikely to get a lot return in your funding by merely putting in CoPilot.”
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